2020/07/15 19:50

-Delivery area-
We use EMS for delivery.
Delivery is possible only in areas where EMS can deliver.
Please contact the local EMS office regarding arrival of products and customs duties after shipping.

-Customs Duties and Import VAT-
Your package may be subject to customs tax and VAT (Value Added Tax). These extra charges are forms of tax that are not included with GLENN prices or our shipping charge. They will be collected from you directly when the package is delivered, and it will be your responsibility to complete the payment in order to receive your order. Furthermore, your government may allow your postal service and couriers to charge fees to cover the administrative costs involved in customs clearance (instead of using the tax money to fund the effort).

Although it varies from country to country and it is not possible for us to find out the details. So, please make sure to find out the customs policy of your country before placing your order.

-Clearance & Administration Fees-
Your post office may charge you a clearance / administration fees for processing your order through the customs office, and it is your responsibility to complete the payment in order to receive it.

Clearance fees depends on each country so you need to contact the post office directly to find out the fees for for your country.